We are looking for a Production Duty Manager to join us at Taylors of Harrogate, where we blend and manufacture our premium range of tea and coffees, including our famous Yorkshire Tea.

Role Description

The Production Duty Manager role is responsible for operations processes from the receipt of raw materials through processing and packing of our market leading high-quality tea and coffee products. Manufacturing of all goods to meet the highest quality standards. The role is responsible for leading multi skilled teams in a target driven high speed environment ensuring compliance to H&S and Food Safety standards. Duty Managers are responsible for the site out of core working hours.

Day to day responsibilities will include: ensuring adequate skills and resources are available to meet plant requirements and attainments, planning and arranging team members training and development, analysing production figures and defining focus point to target areas for improvement, chair departmental daily and weekly production meetings, ensuring that all matters that require escalation are effectively communicated to the relevant people, conducting concise and informative handovers to colleagues coming on shift.

The successful candidate will report directly into the Yorkshire Tea Manufacturing Area Manager and will support the businesses future growth plans by coaching and engaging teams to implement and drive new and existing business models to improve efficiencies and output.

The Candidate

Our ideal candidate will have experience in a similar role in a food/FMCG manufacturing environment with a demonstratable history of performing a people leader role and have experience of managing a variety of teams up to 20 people.

They will have a passion for working with people, a strong team working ethic, be results driven and have a proactive approach in dealing with situations effectively.

Have the ability to make well informed and considered decisions working autonomously or in a collaborative team environment.

Have excellent interpersonal skills and be able to establish and maintain effective communication channels with all appropriate people internal and external to production.

Be well motivated, robust and be able to demonstrate the ability to lead change and maintain your energy in challenging situations.

Role model expected behaviours and support the rest of their team in demonstrating these, by setting a good example.

Be responsible for all aspects of people administration for your team, from recruitment, inductions, management of probationary periods, holidays, absence and appraisals.

Have excellent IT skills, processing knowledge, be highly organised with coaching and mentoring experience.

Be open to change, adaptable and able to pick things up and run with them in a fast-paced environment.

You will be a quick thinking, analytical, data driven problem solver. Coaches front line team members allowing them to step up and solve problems.

What's on offer:

• A competitive salary and benefits package
• Quarterly Group Profit Share based on a percentage of your annual salary
• Staff discounts and free meals whilst at work
• Outstanding learning and development opportunities
• Progression within a fast-growing business
• Free on-site parking
• Company pension scheme
• Regular team building team events
• Uniform provided and laundered on site

A role profile is available upon request.

This role is working a 24/7 shift pattern which involves working alternating day and night shifts, averaging 33.2 hours per week with a 10-day break in between shift cycles.

Great People, Great Culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly.  We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture  where everyone can thrive. 

Click here to learn more about life at Bettys & Taylors Group. 

Please note the closing date of this advert. To ensure we find the right candidate, we may close this advert early if we receive a high volume of applications. Don’t miss your chance - apply today!

To apply for this role you will be required to submit a CV and cover letter.

The closing date for this vacancy is Friday 4th July 2025.