We are looking for a Small Works Manager to join our Group Property Services team at Pagoda House in Harrogate within Bettys & Taylors Group. The role will support the Group Property Services (GPS) team by managing and delivering building maintenance and small works projects, primarily relating to building fabric, across the Bettys & Taylors property portfolio.

The role is responsible for overseeing projects from inception to completion, ensuring works are delivered safely, on time, within budget, and to the required quality standards while maintaining effective stakeholder and contractor relationships.

Please also see the attached role profile for more information about the role responsibilities.

Working pattern

This is a full-time role working 37.5 hours over five days.

If you would like to discuss flexible working, please provide more details in your application.

About you

• Experience in a Small Works, Building Maintenance, Facilities Management or Property Services role, with responsibility for delivering maintenance and small-scale projects from inception to completion.
• Demonstrable experience of managing multiple maintenance activities and projects concurrently, ensuring delivery to agreed timescales, budgets and quality standards.
• Strong organisational, planning and prioritisation skills, with the ability to respond effectively to changing operational requirements.
• Excellent communication and stakeholder management skills, with the ability to build effective working relationships with colleagues, contractors and suppliers.
• Good understanding of building fabric maintenance and repair works.
• Sound knowledge of Health & Safety legislation, including CDM Regulations, Building Regulations, contractor management, RAMS review and permit-to-work processes.
• Experience of procuring, managing and monitoring contractors, including performance, compliance and quality management.
• Proactive, hands-on and solutions-focused approach, with strong attention to detail and a commitment to high standards of workmanship.
• Competent in the use of Microsoft Office applications and other relevant project, maintenance or facilities management systems.
• Ability to work flexibly, including occasional out-of-hours working to support maintenance and project delivery.
• A full UK driving licence is essential, together with the ability to commute to and work from the Harrogate area and travel regularly across the BTG property portfolio.

About us - great people, great culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys, and Taylors of Harrogate. Together we share a passion for quality, delighting customers, and doing things properly. We are driven by our purpose and values, and we know our talented people set us apart. That’s where you come in.

We are committed to offering a welcoming, inclusive culture where everyone can thrive and we welcome applications from all cultures, backgrounds, and experiences. Don’t worry if you do not meet 100% of the job requirements listed above – if you fulfil most of the skills and experiences we're looking for, please apply as we would love to hear from you.

What we offer you

You’ll receive a comprehensive benefits package designed to support your financial and overall wellbeing.

On top of a competitive salary, we offer:

• A discretionary profit-share bonus scheme paid quarterly (11.9% average over the last three years).
• A generous, flexible and inclusive range of family-friendly benefits to support you through every stage of life. These include enhanced maternity, paternity, adoption and shared parental leave arrangements, flexible working options, paid time off for caring responsibilities, and emergency family leave.
• Freshly cooked hot meals while at work, along with free drinks and snacks 
• Discounts on Bettys & Taylors products
• A range of health benefits, including a health cash plan, health assessments, flu jabs and more.
• Wellbeing support, including an Employee Assistance Programme (free and independent service offering free counselling and health and wellbeing resources). Read more here.
• The option to buy and (in some cases) sell additional holidays.
• Pension schemes and life assurance.
• And more.

We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to take control of their career and make the most of:

• On-the-job learning
• External training programmes
• Apprenticeship opportunities
• Internal 1:1 coaching schemes
• Find out more about working here on our website.

Application and Interview Process

• To apply, submit a CV and a supporting statement.
• There will be a two-stage process for this role, and this will consist of a competency-based interview.

Please let us know of any reasonable adjustments which you would benefit from. The hiring manager will pick up any information provided in your application and get in touch with you to talk about what could support you.

If you have any queries about this vacancy, please contact the hiring manager on Tim.Wheeler@bettysandtaylors.co.uk

The closing date for this vacancy is Tuesday 1st September 2026.

We may close this vacancy early in the event we receive a high volume of applications. We recommend you apply as soon as possible to avoid disappointment.